A: Turnaround for Custom Units can be 1 week- 2 weeks depending on the order. Exact dates are given after the Custom Unit Form is completed.

A: The main difference between Raw Indian and Raw Vietnamese is the texture. Raw Indian is a coarse texture that resembles a natural hair texture and has a thicker density. Raw Vietnamese is more of a silky, shiny texture. Both are high quality extensions.

A: Yes. Both of our Raw Indian and Raw Vietnamese textures can be colored to your liking. Raw hair does not get chemically processed during production which makes it great for coloring.

A: We highly recommend using clarifying shampoos when shampooing the extensions. Avoid heavy serums to prevent oils from building in the extensions.

A: Standard processing and shipping will take about 3-5 business days. In the event that there is a delay we will reach out to you within those 3-5 business days to inform you when you can expect to receive your order.

A: No. All sales are final. If there are any issues with your order please contact us within 3 days of receiving your order.

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